MEDICAL RECORDS
Medical records picked up and delivered, with the paperwork right
Personal injury, disability and estate matters all need medical records, and providers move faster when someone shows up with the right paperwork. MCC Solutions delivers the request, follows up, picks up the records and brings them back to you.
Starting at $95 per facility, plus copy fees · all fees
What's included
Every medical records order
- Delivery of the request with the signed authorization or subpoena
- Follow-up with the records department until they're ready
- Pickup and secure delivery to your office
- A notary visit to get the patient's authorization signed, if you need it
- Provider copy fees passed through at cost
Who uses it
Built for
- Personal injury and workers' comp attorneys
- Disability claim representatives
- Estate attorneys and executors
- Patients collecting their own records
How it works
Medical Records Pickup, step by step
Send the request
Tell us the provider, the patient and attach the signed authorization or subpoena.
Request delivered
We deliver the request to the records department and get a receipt.
Follow-up
We follow up until the records are ready and pay any copy fees at cost.
Records delivered
The records are picked up and delivered securely to you.
Before we arrive
Have this ready
- Signed HIPAA authorization or a subpoena
- Provider name and address
- Patient name and date of birth
- Where the records should go
Timing
Turnaround
Providers set their own timelines, often up to a few weeks. We follow up so it doesn't sit.
FAQ
Common questions
Can you get records without the patient's permission?
No. Providers release records with a valid signed authorization from the patient or their legal representative, or a subpoena. We help get the authorization signed if needed.
How long does it take?
It depends on the provider's records department. We follow up until the records are ready and tell you as soon as they're picked up.
Do you keep copies of the records?
No. Records go straight to you and aren't kept after delivery.
Where we work